Social Listening
A higher standard of actionable insight on your brand and the factors that shape preference – tracked over time.
Customer Feedback
The research conducted using an online survey channel, utilizing a quantitative questionnaire approach.
Self-Disclosure
A process to allow insurers to disclose SLA practices and Product features that are not available in the public domain.
Expert Reviews
A critical process to hear directly from vertical experts in digital, client servicing, sustainability, governance, and products.