AXA - Savings Product
BENCHMARK
Consumer Ratings
The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.
Average
Overall Score out of 100%
Product Satisfaction
Average
Measures the satisfaction level of advisory, pre, and post-sale care, suitability, advocacy, and retention. A higher percentage means more satisfaction.
Cost of Product
The Rest
Measures whether the product is reasonably priced, the cost of product and fees, and the value-for-money perception. Newer products tend to have higher scores.
Satisfaction on R.O.I.
Average
Policyholders' satisfaction considering what each dollar can buy, including claims frequencies and coverages, rewards on no claims, leverage ratios, and bonuses.
Product Innovation
Better Than Most
Customers' experiences in the product's ongoing renewal, new features, flexibility in terms, yields, and value-creation to their overall financial planning goals.
BENCHMARK
Expert Reviews
This product has been reviewed by five industry veterans | December 2020
AXA Wealth Ultra Savings Plan
A solid and highly competitive savings product but not fairly appreciated by the general public. It is a long-term product compared to other shorter-term savings products in the market. The Wealth Ultra may have a longer breakeven and an attractive IRR to service, but a worthy note about this product is its strong fulfillment ratio of 112%. In other words, the chances the product delivers to customers for what it has set out as expectations is higher than its peers. As a long-term product, it is encouraging to see the group's commitment to ESG and implementing sustainability policy in the Par fund portion of the product.
Corporate Sustainability Performance
As of December 2020, AXA's financial rating has remained strong and stable: “AA-” (Stable Outlook; as of 16 Mar 2020) by Standard & Poor’s, “Aa3” by Moody’s (Stable Outlook; as of 5 Apr 2019) and “AA-” by Fitch (Stable Outlook; as of 5 Apr 2019).
The Group integrates ESG into the investment policy of the Participating funds and has a specifically high score in Human Rights and Labor Rights under the UN Global Compact Principles.
BENCHMARK
Top-Rated Savings Products
The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.