Chubb Life - Whole Life Product

BENCHMARK

Consumer Ratings

The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.

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Better Than Most

Overall Score out of 100%

Product Satisfaction

Better Than Most

Measures the satisfaction level of advisory, pre, and post-sale care, suitability, advocacy, and retention. A higher percentage means more satisfaction.

Cost of Product

Best of the Best

Measures whether the product is reasonably priced, the cost of product and fees, and the value-for-money perception. Newer products tend to have higher scores.

Satisfaction on R.O.I.

Better Than Most

Policyholders' satisfaction considering what each dollar can buy, including claims frequencies and coverages, rewards on no claims, leverage ratios, and bonuses.

Product Innovation

Average

Customers' experiences in the product's ongoing renewal, new features, flexibility in terms, yields, and value-creation to their overall financial planning goals.

BENCHMARK

Expert Reviews

This product has been reviewed by three industry veterans | December 2020

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Chubb Platinum Plus Insurance Plan

Chubb offers an outstanding whole life product that can be used at different stages of life, particularly during the wealth accumulation stage.  The flexibility to exercise the annuity option twice and name a beneficiary as the successor insured has made this an ideal product for retirement and legacy planning. 

Product Feature
60%
Needs Alignment
60%
Flexibility
80%
Customer Care
70%
Value For Money
80%

Corporate Sustainability Performance

As of March 2021, Chubb's financial rating has remained strong and stable: “A+” (Stable Outlook; as of 15 May 2020) by Standard & Poor’s, “A+” by AM Best (Stable Outlook; as of 17 Dec 2020) and “A+” by Fitch (Stable Outlook; as of 26 Mar 2021).

Financial Ratings
83%
Environmental Score
66%
Social Score
51%
Governance Score
62%
Global Compact Score
63%
BENCHMARK

Top-Rated Whole Life Products

The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.

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