YF Life - Universal Life Product

BENCHMARK

Consumer Ratings

The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.

The Rest

Overall Score out of 100%

Product Satisfaction

The Rest

Measures the satisfaction level of advisory, pre, and post-sale care, suitability, advocacy, and retention. A higher percentage means more satisfaction.

Cost of Product

The Rest

Measures whether the product is reasonably priced, the cost of product and fees, and the value-for-money perception. Newer products tend to have higher scores.

Satisfaction on R.O.I.

The Rest

Policyholders' satisfaction considering what each dollar can buy, including claims frequencies and coverages, rewards on no claims, leverage ratios, and bonuses.

Product Innovation

The Rest

Customers' experiences in the product's ongoing renewal, new features, flexibility in terms, yields, and value-creation to their overall financial planning goals.

BENCHMARK

Expert Reviews

This product has been reviewed by five industry veterans | December 2020

insert image

YF Life - Prestige ULife Insurance Plan

This product designed for high net worth individuals has an optimistic outlook.  While the U Life space is relatively new for YF, it has made some breakthroughs over the years.  The 2.75% p.a. guaranteed minimum interest should be the most significant selling point for the product. The 3.7% current crediting interest rates plus a 1% reward bonus is considered relatively high for ultra long-term savings products. The secured protection with no lapse for the first ten years is an important feature added to the product.  We would, however, like to see more of the sustainability and ESG policies adopted to the investment practice of the Par fund.  

Product Feature
80%
Needs Alignment
80%
Flexibility
80%
Customer Care
70%
Value For Money
70%

Corporate Sustainability Performance

Not Rated

BENCHMARK

Top-Rated Universal Life Products

The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.

Generali Life
Transamerica Life
AXA Hong Kong and Macau