Tahoe Life - Savings Product
BENCHMARK
Consumer Ratings
The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.
Average
Overall Score out of 100%
Product Satisfaction
Average
Measures the satisfaction level of advisory, pre, and post-sale care, suitability, advocacy, and retention. A higher percentage means more satisfaction.
Cost of Product
Average
Measures whether the product is reasonably priced, the cost of product and fees, and the value-for-money perception. Newer products tend to have higher scores.
Satisfaction on R.O.I.
The Rest
Policyholders' satisfaction considering what each dollar can buy, including claims frequencies and coverages, rewards on no claims, leverage ratios, and bonuses.
Product Innovation
Better Than Most
Customers' experiences in the product's ongoing renewal, new features, flexibility in terms, yields, and value-creation to their overall financial planning goals.
BENCHMARK
Expert Reviews
This product has been reviewed by five industry veterans | December 2020
Tahoe - Captain Cool Children Savings Plan
Tahoe's Captain Cool savings product is an unusual one that focuses on the social aspects specifically directed at children and their future contribution to society. The plan is tied to an “award by achievement" initiative that has set aside HK$1M to help parents support their children over the age of 15, who have demonstrated excellence in academics, arts, sports entrepreneurship, and outstanding contributions to society. The value for money in this plan is a better than average breakeven and terminal dividend lock-in option. We would, however, like to see the company obtaining its financial ratings and adoption to ESG and sustainability investment policy for the Par fund.
Corporate Sustainability Performance
Not Rated
BENCHMARK
Top-Rated Savings Products
The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.