Generali - Retirement Product

BENCHMARK

Consumer Ratings

The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.

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Better Than Most

Overall Score out of 100%

Product Satisfaction

Better Than Most

Measures the satisfaction level of advisory, pre, and post-sale care, suitability, advocacy, and retention. A higher percentage means more satisfaction.

Cost of Product

Better Than Most

Measures whether the product is reasonably priced, the cost of product and fees, and the value-for-money perception. Newer products tend to have higher scores.

Satisfaction on R.O.I.

Average

Policyholders' satisfaction considering what each dollar can buy, including claims frequencies and coverages, rewards on no claims, leverage ratios, and bonuses.

Product Innovation

Better Than Most

Customers' experiences in the product's ongoing renewal, new features, flexibility in terms, yields, and value-creation to their overall financial planning goals.

BENCHMARK

Expert Reviews

This product has been reviewed by five industry veterans | December 2020

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Generali LionPromise Pro

A solid long-term retirement product backed by a financially reliable and long-standing company.  The product is an annuity product with guaranteed payment until age 100.  Non-guaranteed dividends are up to 140%, and the death benefits can be kicked off before death and during annuity, which helps retirees meet unforeseen circumstances.  The Insured can also be changed without limits to help customers streamline their legacy planning. 

Product Feature
70%
Needs Alignment
60%
Flexibility
60%
Customer Care
80%
Value For Money
70%

Corporate Sustainability Performance

As of June 2021, Generali's financial rating has remained strong and stable: “Baa1” by Moody’s (Stable Outlook; as of 26 Nov 2020), “A" by AM Best (Stable Outlook; as of 18 Dec 2020) and “A-” by Fitch (Stable Outlook; as of 3 Jun 2021).

Financial Ratings
68%
Environmental Score
71%
Social Score
68%
Governance Score
62%
Global Compact Score
99%
BENCHMARK

Top-Rated Retirment Products

The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.

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