BOC Life - Investment-linked Assurance Scheme
BENCHMARK
Consumer Ratings
The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.
Better Than Most
Overall Score out of 100%
Product Satisfaction
Better Than Most
Measures the satisfaction level of advisory, pre, and post-sale care, suitability, advocacy, and retention. A higher percentage means more satisfaction.
Cost of Product
Better Than Most
Measures whether the product is reasonably priced, the cost of product and fees, and the value-for-money perception. Newer products tend to have higher scores.
Satisfaction on R.O.I.
Best of the Best
Policyholders' satisfaction considering what each dollar can buy, including claims frequencies and coverages, rewards on no claims, leverage ratios, and bonuses.
Product Innovation
Average
Customers' experiences in the product's ongoing renewal, new features, flexibility in terms, yields, and value-creation to their overall financial planning goals.
BENCHMARK
Expert Reviews
Not Rated
BENCHMARK
Top-Rated Investment-linked Assurance Scheme Products
The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.
AXA Hong Kong and Macau
FT Life
BOC Life
