YF Life - Critical Illness Product

BENCHMARK

Consumer Ratings

The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.

The Rest

Overall Score out of 100%

Product Satisfaction

The Rest

Measures the satisfaction level of advisory, pre, and post-sale care, suitability, advocacy, and retention. A higher percentage means more satisfaction.

Cost of Product

The Rest

Measures whether the product is reasonably priced, the cost of product and fees, and the value-for-money perception. Newer products tend to have higher scores.

Satisfaction on R.O.I.

The Rest

Policyholders' satisfaction considering what each dollar can buy, including claims frequencies and coverages, rewards on no claims, leverage ratios, and bonuses.

Product Innovation

The Rest

Customers' experiences in the product's ongoing renewal, new features, flexibility in terms, yields, and value-creation to their overall financial planning goals.

BENCHMARK

Expert Reviews

This product has been reviewed by five industry veterans | December 2020

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YF Life PrimeHealth Saver 500+

We like the product design, which includes flexibility in how the benefits are used – absolute discretion to cover pre and post hospitalization, daycare, home nursing, psychiatric treatment, etc.….” The shortened waiting period for Cancer to 1 year, regardless of the cancer being a recurrence, metastasis, existing or new cancer, are all charming product features. Most competitive maximum benefit and high financial return to the policyholder – once diagnosed customer monthly income x 15 years. The guaranteed return of cash value plus terminal bonus is offered upon surrender without any deduction of claims paid with the Health and wealth builder. Projected IRR is also as high as 6.26%. 

Product Feature
70%
Needs Alignment
80%
Flexibility
80%
Customer Care
70%
Value For Money
80%

Corporate Sustainability Performance

Not Rated

BENCHMARK

Top-Rated Critical Illness Products

The Consumer Scores are based on 2,500 independent and unbiased affluent insurance customers of Hong Kong and Mainland Visiting Customers from the BENCHMARK 2020 Insurance Survey that includes 450+ metrics over four pillars of satisfaction. The Overall score is an aggregated score of the four pillars.

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